For an organization in Weert (Netherlands) we are searching for a Credit & Collections Lead.
 
The person in this role will be responsible for the Accounts Receivables function | AV’s customers based in the EMEA, Asia Pacific, and Australia regions. The role is a hands-on supervisor role including, but not limited to, Cash Collections, Dunning, Dispute Resolution and A/R Reporting
 
Duties and accountabilities: 

• Be responsible for collections and reconciliation of customer accounts. Analyze to determine past-due accounts and perform collection activities
• Conduct a proactive follow-up on customer payments, ensuring cash is collected by due date and preempting issues that could lead to a delayed payment. Maintaining daily contact with customers to ensure that cash is received on or before the due date
• Supervise two Credit and Collection Representatives
• Manage relationships with external stakeholders such as credit insurer’s, collection agencies, and auditors
• Assist in maintaining relevant and accurate customer master records, while ensuring all internal controls and company policies are followed
• Assist in resolving customer claims/issues and engaging with cross functional business partners to ensure timely resolution in any customer dispute, with a strong focus on providing excellent customer service.
• Participate in AR related projects, including UAT and system testing, with relevant functional teams in EMEA, Asia Pacific, Australia
• Actively participate in the Month End closing process, including completing reconciliations and other month end tasks, working closely with the broader Finance Department, to ensure a successful and timely close.

 
Job Requirements

• Demonstrated ability working with minimal supervision and exercising judgment in developing and implementing strategies for results
• Solid understanding of credit & collections policies, procedures & strategies related to business customers
• Proven ability to read, interpret and understand credit reports
• Excellent negotiation and customer service skills
• Demonstrated analytical and reconciliation skills
• Excellent oral and written communication skills with the ability to effectively tailor conversations with customer contacts of varying management levels and company size
• Ability to demonstrate flexible and efficient time management and to appropriately prioritize workload based upon organization or department needs
• Ability to multi-task; while providing high attention to details
• Proven knowledge and application of current accounting practices and good math skills
• Intermediate to advanced Microsoft Office skills, specifically Excel
•  Proficient in the use of ERP A/R software
• Proven ability to work independently and as a member of a team
• Must have the ability to make recommendations to effectively resolve problems or issues
• Be detail-oriented and have excellent follow through skills
• Must possess high degree of professionalism and ability to handle confidential information

 
Minimum Education and Experience Required:

• Associates degree in Finance, Accounting, Business, or other related field with a minimum of five (5) years commercial credit and collections experience; or combination of relevant education and experience
• Advanced education and proven experience in financial statement analysis, bankruptcy, credit & contract law and negotiation
• Previous utilization of ERP system

 
Special Job Requirements:

• Must be available for long, varied work hours at times 
• Fluent in Dutch, English and preferably one other foreign language

Preferred Qualifications:

• Bachelor’s degree in Finance, Accounting, or Business strongly preferred
• Previous utilization of SAP extremely helpful
• Experience in a manufacturing environment
• Experience working with large retailers